Dubbed RBCxMusic, the show was set to take place on July 29 at RBC Echo Beach. Jason Mraz was also on the bill, and proceeds from the show were intended to go to Kids Help Phone.
RBC says tickets purchased for the event will be automatically refunded.
The financial company issued a statement assuring their commitment to support Kids Help Phone, and sending well wishes to Lovato and her family.
Our thoughts are with Demi Lovato and her family. The #RBCxMusic benefit concert has been cancelled. We remain committed to @KidsHelpPhone and we believe that music has the power to heal. Tickets will automatically be refunded. pic.twitter.com/L7PVJfrM0y— RBC (@RBC) July 25, 2018
Mraz also issued a statement about the cancelled event, wishing Lovato luck on her recovery.
Dear Friends,— Jason Mraz (@jason_mraz) July 25, 2018
Due to circumstances beyond our control, we will not be playing in Toronto this weekend. My sincerest apologies to my fans and to the fans of Demi Lovato. We wish her good health & recovery. https://t.co/BtZBCBIJJL